Shipping & Returns

Ready to place your order? Here’s all the important shipping and returns info you need to know:

STANDARD DELIVERY

Our standard delivery rates include postage, packaging and picking & packing your order. All items are shipped within 5-10 working days upon receipt of your order.

UNITED KINGDOM Standard delivery 3-5 working days£3.95

REST OF THE WORLD Standard delivery 6-10 working days -£14.95 

Please note that Wild Like Her does not accept responsibility for additional duties and taxes incurred when shipping outside of the United Kingdom.

LOCAL COLLECTION (TETBURY, UK) Are you a local? I’d love to meet you (and save you on postage)! To arrange a collection please choose Local Pick-Up when checking out!

RETURNS

Whilst we hope you’ll love what you’ve ordered, we understand that there may be times when you want to return items. You can return goods for whatever reason and at any time within 28 days of receipt for a full refund (excluding original postage costs) or exchange, providing that you contact us within 14 working days of receiving your order and that the goods are received by us in an unused, undamaged and saleable condition.

Please note due to the bespoke nature of Your Way items these items are not returnable.

Items ordered outside of the available size range are considered Your Way items and are therefore bespoke and not returnable. It is recommended to check the measurements chart prior to ordering. 

In order to arrange a return, please contact us by emailing hello@wildlikeher.co.uk within 14 days of receiving your order.

Tips for returning your item:-

  • The returned items must be in the same condition as when you received them, and be returned in the original packaging.
  • We recommend recorded post and retaining Proof of Postage. We do not accept responsibility for any items that are lost in transit, nor do we cover the cost of returning goods.

Refunds will be issued to the payment method used when the order was placed, within 7 days of receiving and approving the returned item(s). We cannot be held responsible for interest charges made by credit card companies whilst waiting for returns to be refunded to your card. 

EXCHANGES

If you wish to exchange your item(s) please return the item(s) in perfect condition – unworn, in saleable condition and original packaging. 

When returning any items, we recommend recorded post and retaining Proof of Postage. We do not accept responsibility for any items that are lost in transit, nor do we cover the cost of returning goods.

Returns & Exchanges Address :

Wild Like Her Limited,

11 Court Field,

Tetbury,

GL8 8LF

Once your return is received and approved, your exchange will be processed. Please allow 5-10 working days from receipt of your parcel to dispatch.